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 At Nzuri Naturals Urban Apothecary, we are committed to providing educational wellness information to support your holistic lifestyle journey. Please review the following disclosure carefully:FDA DISCLAIMER. The statements, recommendations, herbal descriptions, dietary guidelines, and wellness insights provided in this document—and any materials associated with it—have not been evaluated by the Food and Drug Administration (FDA). The products, herbs, blends, guides, and information offered are not intended to diagnose, treat, cure, or prevent any disease.WELLNESS & SAFETY NOTICEAll information is provided for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before making any changes to your diet, herbal routine, supplements, or wellness practices—especially if you are pregnant, nursing, on medication, or managing a medical condition.USER RESPONSIBILITYBy using this guide or any associated materials, you acknowledge that you are responsible for your personal health decisions and agree to use the information at your discretion.Thank you for choosing Nzuri Naturals as part of your wellness journey. We honor nature. We honor your body. We honor your healing.

Thank you for shopping with Nzuri Naturals Urban Apothecary. We appreciate your support and are committed to providing high-quality herbal, wellness, and personal care products. Please review our Final Sale Policy below:

🌿 All Sales Are Final

Due to the nature of our products — including herbs, teas, apothecary items, personal care products, and wellness goods — all purchases are final sale.

For safety, hygiene, and quality control reasons, we cannot accept:

Returns

Exchanges

Refunds

Cancellations after an order has been placed

This policy applies to both in-store and online purchases.

🌿 Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery so we can assist you.

Email: Nzuri813@gmail.com

Please include:

Your order number

A photo of the damaged or incorrect item

A brief description of the issue

We will review the situation and provide a replacement if applicable.

🌿 Lost or Stolen Packages

We are not responsible for packages that are lost, stolen, or marked as delivered but not received.

Customers should file a claim with the shipping carrier for resolution.

🌿 Allergy & Sensitivity Notice

Our products are made with natural ingredients. We encourage customers to review all product descriptions and ingredient lists carefully.

Nzuri Naturals is not responsible for allergic reactions or sensitivities.

🌿 No Medical Claims

Our products and wellness information are for educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.

Always consult with a healthcare provider before using herbal products, especially if pregnant, nursing, or taking medication.

🌿 Order Processing & Shipping

Processing times vary. Once an order is placed, it cannot be modified or canceled. Shipping times depend on the carrier and destination.

🌿 Customer Agreement

By placing an order through Nzuri Naturals, you acknowledge and agree to this Final Sale Policy.